Privacy Policy & Terms & Conditions for SMS/Text Messaging

Cope Center for Autism 

Privacy Policy Last Updated: November 2025 

1. Introduction Cope Center for Autism (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at copecenterforautism.org or when you opt in to receive SMS/text messages from us. 

By using our website or subscribing to our SMS communications, you agree to the terms of this Privacy Policy. 

2. Information We Collect 

A. Information You Provide  
– Name  
– Email address  
– Mobile phone number  
– Information submitted through forms, inquiries, or communications with us 

B. Automatically Collected Information  
– IP address  
– Browser and device type  
– Pages viewed and usage data  
– Cookies and analytics information 

3. SMS/Text Messaging Program  
– Appointment and event reminders  
– Organizational updates  
– Promotional or fundraising information  
– Conversational messages and support communications 

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. For assistance, reply HELP. Opt-in is obtained through other methods, which may include in-person sign-up, verbal consent, paper forms, or digital forms not hosted directly on our website. 

4. How We Use Your Information  
– Provide, operate, and improve our services  
– Communicate with you and respond to inquiries  
– Send SMS/text messages and email communications  
– Conduct outreach, education, and promotional activities  
– Ensure compliance with applicable laws and regulations  
– Maintain security and prevent fraud 

5. How We Share Your Information We do not sell or rent your personal information or mobile number. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.  

We may share your personal information only with:  
– Service providers that support our SMS program, website operations, scheduling, or organizational activities  
– Legal authorities if required to comply with law or protect rights and safety 

6. SMS Data Privacy (10DLC Compliance)  
– Your mobile number is used only for the messaging program(s) you opt into  
– We do not sell or share SMS opt-in information with third parties  
– You can withdraw consent at any time by replying STOP  
– Access to SMS-related data is limited to essential personnel  
– Purchasing goods or services is not conditioned on agreeing to receive SMS marketing 

7. Cookies and Tracking Technologies Our website may use cookies and similar technologies to analyze traffic and improve user experience. You may adjust your browser settings to manage cookies. 

8. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure. 

9. Your Rights  
– Access the personal information we hold  
– Request corrections  
– Request deletion (as permitted by law)  
– Withdraw consent for communications  
– Request a copy of your data (To make a request, contact us at info@copecenterforautism.org.) 

10. Children’s Privacy We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent. If such information is discovered, we will delete it promptly. 

11. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. 

12. Contact Us  
Cope Center for Autism  
579 Franklin Turnpike  
Ridgewood, NJ 07450  
Email: info@copecenterforautism.org  
Phone: (551) 380-4870 

Terms & Conditions for SMS/Text Messaging Last Updated: November 2025 

1. Program Description By opting in to our SMS/text messaging program, you agree to receive periodic text messages from us, which may include:  
– Appointment and event reminders  
– Program updates  
– Support or conversational messages  
– News, announcements, and promotional or fundraising communications  
(Message frequency varies.) 

2. Opt-In Opt-in requires your express consent through other consent methods, which may include in-person or verbal consent, paper or digital forms, program enrollment or intake, or other approved internal consent processes. 

3. Opt-Out You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive one final confirmation message. 

4. Help For assistance, reply HELP or contact us at info@copecenterforautism.org or (551) 380-4870. 

5. Costs Message and data rates may apply, depending on your mobile carrier plan. You are responsible for any charges incurred from your carrier. 

6. Supported Carriers Message delivery may be supported by major U.S. carriers, but delivery is not guaranteed. Carriers are not responsible for delayed or undelivered messages. 

7. Privacy Your privacy is important to us. Please see our Privacy Policy at copecenterforautism.org for information about how we collect and use your data. 

8. User Responsibilities  
– Provide accurate registration information  
– Keep your mobile number updated  
– Only opt in with a number you personally control  
– Notify us if your number changes or is reassigned 

9. Disclaimer of Warranties Messages and services are provided “as is” without warranties of any kind. We do not guarantee message availability, timeliness, or delivery. 

10. Limitation of Liability To the maximum extent permitted by law, Cope Center for Autism is not liable for any indirect, incidental, or consequential damages arising from your participation in the SMS program. 

11. Governing Law These Terms are governed by the laws of the State of New Jersey. 

12. Changes to These Terms We may update these Terms from time to time. Continued use of the SMS program constitutes acceptance of the updated Terms.